Good service, friendly front workers. I got new breaks and all was installed and working well. I did not appreciate the 3.5% up charge for using my credit card. The business needs to be able to absorb this. There is no need to pass this charge on to the consumer. Most importantly, there is no credit card on earth that charges a business 3.5%. I was also charged $17 labor for my new windshield wipers. I feel the profit from the wipers should have been enough. I’ve never been changed labor for getting new wipers installed.
Dear Jack, Thank you for taking the time to provide your feedback. We're delighted that you found our service and staff to be excellent. However, we apologize for any inconvenience caused regarding the credit card surcharge and labor charge for the windshield wipers. We appreciate your input and will review our policies to ensure transparency. Your satisfaction is important to us, and we hope to serve you again soon.
- Global Auto Care